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​head of operations (f/m/x)


At gitti we disrupt the beauty industry with innovative products that are better for you and our planet. Through social media, we create an international brand for natural, vegan and eco-friendly products. gitti stands for Conscious Beauty. We reunite two concepts that the traditional beauty industry seems to have opposed in the last years: outer beauty and inner wellbeing. We want to wake up this industry because you and our planet deserve better. We know we cannot do this alone. Changing a mindset requires true heroines and heroes who consciously live beauty every day and lead the way.


At gitti you can expect a job in a fast-growing company in the middle of Berlin. For people who work at gitti, it's not just any job, it's their passion. We have big plans. We want to offer our customers the best possible service that they deserve. For this we need you and your active support!


We are now looking for an experienced and enthusiastic Head of Operations (f/m/x) to support our strong growth path.

At gitti we disrupt the beauty industry with innovative products that are better for you and our planet. Through social media, we create an international brand for natural, vegan and eco-friendly products. gitti stands for Conscious Beauty. We reunite two concepts that the traditional beauty industry seems to have opposed in the last years: outer beauty and inner wellbeing. We want to wake up this industry because you and our planet deserve better. We know we cannot do this alone. Changing a mindset requires true heroines and heroes who consciously live beauty every day and lead the way.


At gitti you can expect a job in a fast-growing company in the middle of Berlin. For people who work at gitti, it's not just any job, it's their passion. We have big plans. We want to offer our customers the best possible service that they deserve. For this we need you and your active support!


We are now looking for an experienced and enthusiastic Head of Operations (f/m/x) to support our strong growth path.


  • your tasks
  • your profile
  • benefits

  • You will provide overall strategic direction and guidance of the operational activities with the objective of maximizing growth, profitability and global expansion

  • Reporting to the General Manager, you will lead the Supply Chain, Demand Planning, and Logistics/Warehouse Operations. The scope of this role includes project management of all activities required to drive operations efficiencies with internal and external partners to ensure best-in-class cost of services

  • Driving further professionalization and transformation of the company with its various suppliers and product lines to form a modern organization with efficient structures. There is a clear commitment to invest in automation and digitalization initiatives as well as in the improvement of the company footprint

  • Building and leading a strong operational team

  • Ensuring day to day team management, development and training with a high emphasis on customer experience and operations excellence.

  • Collaborating closely with cross-functional teams including Product Development, Customer Service, Marketing and Finance to ensure an outstanding customer experience

  • Owning operations partners relationship end to end from initial scoping to negotiation and execution

  • Analyzing and monitoring all target dates are met and ensure costs remain within scope/budget

  • Managing business scope, risks and potential issues while ensuring proper resources and target dates are achievable while having a focus on communication and accountability for all team members

  • Delivering overall business objectives in line or ahead of targets

  • Very good commercial education (BSc / BA in Business Administration, MSc, MBA)

  • Broad professional and exposed management experience as a plant manager or business unit manager and a track record in operations, management, and budgetary oversight

  • Experience in development and execution of business growth strategies, setting operational objectives and working with the team to set priorities, goals and plans

  • Analytical and conceptual skills as well as strong problem-solving competence and holistic thinking

  • Decisive, solution-oriented, entrepreneurial "all-rounder" and "doer"

  • You master the balance between strategic and operative work in a modern fast growing start-up with a need for professionalization and a high degree of freedom

  • Experience in supply chain management of a manufacturing company as well as in third-party logistics operators and project management

  • Experience in handling an ERP system as well as secure handling of MS Office, especially Excel

  • Strong leadership qualities and strong sense of accountability

  • Independent, results-oriented, structured working methods and a high degree of personal initiative

  • Experience working in a dynamic and fast paced environment

  • Must be flexible, high energy and have the ability to work under stress and tight deadlines

  • Very good German and English language skills in spoken and written

  • Strong communication and cooperation skills

  • Join an international, fast growing and well-funded D2C beauty start-up with flat hierarchies, short decision-making path and room to actively shape the company

  • Be part of an ambitious and empowering team that strongly focuses on sustainability and disrupting an entire industry

  • A culture of trust, empowerment and constructive feedback in a positive and inspiring work atmosphere

  • Enjoy our spacious and central Berlin office and the flexibility to integrate remote working hours

Sounds like a good fit?

Sounds like a fit? Please send your CV, salary expectations and your earliest possible starting date to katrin@gitti.de. The beauty industry is changing fast, support us while we re-invent it. We look forward to meeting you!


"variety is the spice of life” — and a celebrated component of our culture. At gitti, we strive to create an inclusive environment that empowers our employees. We believe that our products benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability.

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