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customer success agent intern (f/m/x) - 

native french speaker

At gitti we disrupt the beauty industry with innovative products that are better for you and our planet. Through social media, we create an international brand for natural, vegan and eco-friendly products. gitti stands for Conscious Beauty. We reunite two concepts that the traditional beauty industry seems to have opposed in the last years: outer beauty and inner wellbeing. We want to wake up this industry because you and our planet deserve better. We know we cannot do this alone. Changing a mindset requires true heroines and heroes who consciously live beauty every day and lead the way.


At gitti you can expect a job in a fast-growing company in the middle of Berlin. For people who work at gitti, it's not just any job, it's their passion. We have big plans. We want to offer our customers the best possible service that they deserve. For this we need you and your active support!


We are now looking for an experienced and enthusiastic Customer Success Agent (3-6 month internship or working student) (f/m/x).


At gitti we disrupt the beauty industry with innovative products that are better for you and our planet. Through social media, we create an international brand for natural, vegan and eco-friendly products. gitti stands for Conscious Beauty. We reunite two concepts that the traditional beauty industry seems to have opposed in the last years: outer beauty and inner wellbeing. We want to wake up this industry because you and our planet deserve better. We know we cannot do this alone. Changing a mindset requires true heroines and heroes who consciously live beauty every day and lead the way.


At gitti you can expect a job in a fast-growing company in the middle of Berlin. For people who work at gitti, it's not just any job, it's their passion. We have big plans. We want to offer our customers the best possible service that they deserve. For this we need you and your active support!


We are now looking for an experienced and enthusiastic Customer Success Agent (3-6 month internship or working student) (f/m/x).



  • your tasks
  • your profile
  • benefits
  • Create the communication flows with our clients on different platforms

  • Interact with the community on a daily basis, gathering their feedback and providing detailed answers: you’ll be the expert of gitti and our products!

  • Keep track and report relevant KPIs to the different departments

  • Proactively improve processes for you and your team 
  • Expert in delivering effective solutions

  • Excellent communication skills in French & English (German would be a plus, but not mandatory)

  • You are well-organized and flexible and able to think and work outside of the box

  • You have strong interpersonal skills and the ability to work in various disciplines

  • Experience within a fast moving, customer centric environment

  • High sense of customer and service orientation
  • Join an international, fast growing and well-funded D2C beauty start-up with flat hierarchies, short decision-making path and room to actively shape the company

  • Be part of an ambitious and empowering team that strongly focuses on sustainability and disrupting an entire industry

  • A culture of trust, empowerment and constructive feedback in a positive and inspiring work atmosphere

  • Enjoy our spacious and central Berlin office and the flexibility to integrate remote working hours

Sounds like a good fit?

Sounds like a fit? Please send your CV, salary expectations and your earliest possible starting date to jobs@gitti.de. The beauty industry is changing fast, support us while we re-invent it. We look forward to meeting you!


"variety is the spice of life” — and a celebrated component of our culture. At gitti, we strive to create an inclusive environment that empowers our employees. We believe that our products benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability.

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